The services “The Hot Line” and “The Centre for Juridical Advice” of the Joint Working Group was set up on May 8 in 2008. After the establishment of these services, various activities were run in different directions to inform the public in this regard. Thus, 13 000 pieces of advertising booklets were prepared about the services and were disseminated throughout the country. Advertisements about the services were put up in the newspapers “Yeni Musavat” and “Olaylar” for 8 months consecutively and announcements were placed in bus stations and in carriages of the metro stations.

In the frame of the hot line service, when receiving complains, petition and applications addressed to violation of law, the Joint Working Group experts in law review them for a start and in case they ascertain violation of law, they do utmost to restore rights of the citizens. The process is kept under control until they reach positive results concerning the case. Citizens are provided with legal advice of high standard within the service “The Centre for Juridical Advice” We should mention that, all these services are free of charge.

You can turn to the hot line service regarding petitions and complains related to violation of law. The International Working Group lawyers scrutinize the received appeals through the hot line, and then apply to appropriate authorities and instances. To restore the violated rights of the citizens who seek help from the hot line service, the lawyers keep the process under control until they overcome the violation of law.

If you are in need of legal advice, you can have recourse to “The Centre for Juridical Advice” and receive free legal advice. The International Working Group lawyers and experts will provide you with legal advice of high quality connected with your appeals.